30 Enterprise Services Built for Haiti

Architect, install, and document enterprise-grade wired and wireless networks for offices, campuses, and multi-branch organizations — with built-in redundancy and failover paths for Haiti's infrastructure.

• LAN, WAN, MPLS, VPN, and SD-WAN architecture design
• Structured cabling (Cat6/Cat6A), patch panels, and rack management
• Enterprise Wi-Fi: Ubiquiti UniFi and Cisco Meraki — centrally managed
• Full post-installation documentation and staff handover

Every device in your organization managed under a single service with remote monitoring, automated patching, MDM, and on-site technician support.

• Remote monitoring and management (RMM) of all endpoints
• Automated OS patching and software deployment
• Mobile Device Management (MDM) for smartphones and tablets
• On-site technician visits: scheduled and emergency — included monthly

Right-sized power protection — UPS, automatic voltage regulators, inverters, and solar backup — so your IT stays online when the grid doesn't. Designed around Haiti's frequent outages.

• IT load assessment: exact UPS and battery capacity requirements
• UPS, AVR, and inverter procurement, installation, and configuration
• Solar + lithium battery integration for critical systems
• Preventive maintenance contracts with annual battery testing

Replace costly phone lines with cloud or on-premise VoIP — extensions, IVR menus, call recording, and video conferencing at a fraction of traditional telephony costs.

• Asterisk/FreePBX or cloud VoIP (Microsoft Teams Phone, RingCentral)
• Extensions, call queues, IVR auto-attendant, and call recording
• Video conferencing: Microsoft Teams, Zoom, Google Meet
• Monthly hosting, monitoring, and tier-1 support included

Structured incident management with a client portal for real-time ticket and SLA visibility — P1 (critical) 1-hour response, P2 (major) 4-hour, P3 next-business-day.

• Freshdesk or SysAid ticketing with client-facing portal and mobile app
• Defined SLA tiers with contractual response time commitments
• Monthly service report: ticket volume, resolution times, SLA compliance
• ITIL processes: incident, problem, change, and asset management

24/7 threat monitoring without an in-house security team. Our analysts monitor your network and endpoints using SIEM — detecting threats, correlating events, and containing incidents before they become breaches.

• 24/7 SIEM monitoring: Microsoft Sentinel, Wazuh, or equivalent
• Real-time alert triage and automated response playbooks
• Monthly Security Operations Report: incidents detected, contained, trends
• Incident response retainer with defined escalation and on-call access

Evidence-based picture of your full risk exposure across network, endpoints, applications, and human factors — aligned to ISO 27001, NIST CSF, and CIS Controls.

• External and internal network scanning with CVSS risk scoring
• Active Directory review: privilege escalation, stale accounts, MFA gaps
• Simulated phishing campaign measuring real-world susceptibility
• Executive summary + technical findings with remediation roadmap

Layered defense stack — next-gen EDR, NGFW, and email security — continuously tuned against emerging threats and intelligence.

• EDR: Sophos Intercept X, Bitdefender GravityZone, CrowdStrike Falcon
• NGFW: Fortinet FortiGate, pfSense, Cisco — with IDS/IPS and web filtering
• Email security: Microsoft Defender for Office 365, Proofpoint
• Monthly security health review with tuning recommendations

Daily snapshots + immutable off-site replication immune to ransomware + annually tested DR plan. 3-2-1-1 backup strategy with contractual RTO/RPO targets.

• Automated daily backups with immutable, air-gapped cloud replication
• 3-2-1-1 strategy: three copies, two media, one off-site, one immutable
• Defined RTO/RPO backed by contractual SLA
• Annual DR drill with evidence-based restoration verification

Instructor-led workshops in French and Haitian Creole, phishing simulations, and role-based tracks — building a security-first culture that technology alone cannot create.

• Half-day essentials and full-day advanced workshop formats
• Phishing simulations: baseline, training, post-training comparison report
• Role-based tracks tailored to your industry and staff profiles
• Certificate of completion and ongoing microlearning access

Mobile-first, multi-language sites (French, Creole, English) optimized for low-bandwidth connections — built to convert visitors into clients, donors, or customers.

• Custom responsive design aligned to your brand and audience
• Multi-language: French, Haitian Creole, and English
• Low-bandwidth optimization: compressed assets, lazy loading, CDN
• Hosting, domain, SSL, and ongoing maintenance packages

Android apps and Progressive Web Applications with offline-first functionality — field data collection, logistics apps, client portals, and internal management tools.

• Android native and PWA with offline-first capability
• MonCash, PayPal, and Stripe payment integration
• Agile delivery with regular client review cycles
• Post-launch maintenance and feature development contracts

Integrated business management — Odoo ERP, Tally Prime, AI automation for procurement and finance — adapted to Haitian practices, Gourde accounting, and local tax requirements.

• Odoo ERP and CRM: implementation, customization, and integration
• Tally Prime: accounting adapted for Haitian tax compliance
• AI automation: procurement workflows, demand forecasting, anomaly detection
• Data migration, user training, and ongoing support contracts

WooCommerce or Shopify stores integrated with MonCash, PayPal, and Stripe — built for Haiti's digital commerce market and diaspora buyers.

• WooCommerce and Shopify setup, customization, and optimization
• MonCash, PayPal, and Stripe gateway integration and testing
• Inventory management and order fulfillment workflow
• Launch training and ongoing store management support

International IT certifications in French and Haitian Creole — CompTIA, Cisco CCNA, Microsoft Azure — for individuals, corporate teams, and institutions.

• Networking: CompTIA Network+, Cisco CCNA, MikroTik MTCNA, Azure Administrator
• Cybersecurity: CompTIA Security+, CEH (Certified Ethical Hacker), ISO 27001
• Cloud & Productivity: Azure Fundamentals (AZ-900), Microsoft 365 Administration
• Corporate packages: customized syllabus and on-site delivery

Authorized procurement, importation, and configuration of Dell, HP, Lenovo, and Cisco equipment — pre-configured and delivered ready to deploy, with Advanced Warranty Packages (4-hour on-site response).

• Authorized supply: Dell, HP, Lenovo workstations and servers; Cisco and Ubiquiti
• Pre-configured delivery: imaged, labeled, and ready to deploy
• Advanced Warranty Packages (AWSP): 4-hour on-site response in Port-au-Prince
• ITIL service center with online tracking and spare parts management

IP surveillance systems for offices, warehouses, schools, and residences — site survey, Hikvision/Dahua/Axis installation, NVR/DVR recording, motion alerts, and remote mobile monitoring.

• Security site survey: risk assessment and camera placement planning
• IP and HD-over-coax camera installation: Hikvision, Dahua, Axis
• NVR/DVR: local and cloud storage, motion alerts, retention policies
• Remote mobile viewing app setup for administrators

Field data systems, Starlink satellite connectivity, and international donor compliance for NGOs and UN agencies — with 72-hour emergency deployment capability.

• Kobo Toolbox, ODK Collect, CommCare — setup, training, server management
• Starlink and VSAT connectivity for remote field offices
• International donor IT compliance assessments (UN, World Bank, bilateral donors)
• Rapid deployment: emergency IT setup within 72 hours

Phased transformation roadmap with 30/90/180-day milestones, change management support, and quarterly business reviews — guiding your organization from paper-based to fully digital.

• Digital maturity assessment: people, process, technology, and data
• Phased roadmap with 30, 90, and 180-day milestones and ownership
• Change management and communication planning
• Quarterly business reviews: progress, course corrections, next-phase planning

Know where every vehicle, motorcycle, and heavy asset is at any moment — from a single dashboard on your computer or mobile phone. Our plug-and-play GPS tracking devices stream live location data every 30 seconds, giving fleet managers and dispatchers complete operational visibility across all sites, routes, and field teams in Haiti.

• Live location updates every 30 seconds — web dashboard and iOS/Android mobile app
• Trip history, replay, and mileage reports going back 24 months
• Geofence zones: instant alerts when vehicles enter or leave defined areas (depots, client sites, restricted zones)
• Ignition status, engine-on hours, and unauthorized use detection

In Haiti's challenging road environment, driver safety directly impacts vehicle longevity, insurance costs, and your organization's reputation. Our telematics system automatically scores every driver on speeding, harsh braking, sharp cornering, and excessive idling — giving managers the data to coach, not just discipline.

• Automatic driver safety scoring: speeding, harsh braking, sharp turns, rapid acceleration
• Real-time in-cab alerts: audible buzzer when driver exceeds set thresholds
• Weekly driver performance leaderboard and individual coaching reports
• Incident timeline with GPS-stamped location, speed, and event type for each alert

Stop guessing who to send and which route to take. Our fleet management platform calculates the fastest, most fuel-efficient routes in real time — accounting for traffic, road conditions, and vehicle capacity. Dispatchers assign jobs from a central screen, drivers receive turn-by-turn navigation, and clients get accurate ETAs.

• Real-time route optimization: shortest path, least fuel, or fastest arrival — your choice
• Job dispatch and assignment directly from the web or mobile dispatcher dashboard
• Proof of delivery: driver captures GPS-stamped photos and digital signature at job site
• Fleet analytics: distance per route, fuel per km, idle time per driver — weekly and monthly

Vehicles are not the only assets that move. Generators, construction equipment, fuel tanks, shipping containers, and high-value tools are equally vulnerable to theft, misuse, and loss. Our battery-powered asset trackers require no hardwiring — attach them in minutes and monitor location, movement, and tampering alerts from the same fleet dashboard.

• Compact, battery-powered trackers (3–5 year battery) — no vehicle power required
• Tamper detection: instant alert if device is moved, removed, or covered
• Cross-border alerts: notification if asset crosses defined geographic boundaries
• Multi-asset dashboard: vehicles, motorcycles, generators, containers — all in one view

Unplanned breakdowns in Haiti — where roadside assistance is limited and parts sourcing is difficult — cost far more than preventive maintenance. Our system tracks engine hours, mileage, and OBD-II diagnostic data to automatically schedule service reminders before a small issue becomes an expensive breakdown.

• Automated service reminders based on actual mileage, engine hours, or calendar interval
• OBD-II engine health monitoring: fuel consumption, engine faults, battery voltage
• Maintenance cost log: track parts, labour, and cost per vehicle over time
• Fleet health dashboard: upcoming services, overdue maintenance, and vehicle condition summary

Fuel fraud and theft are major cost centres for any fleet operating in Haiti. Our system cross-references GPS mileage data with fuel card transactions to immediately flag discrepancies — whether a driver is siphoning fuel, idling unnecessarily, or making unauthorized detours. Cut fuel costs by 15–25% in the first six months.

• Fuel card integration: GPS mileage vs. fuel purchase volume reconciliation
• Idle time reporting: flag vehicles running for more than a defined threshold with no movement
• Unauthorized use alerts: engine-start outside working hours triggers immediate SMS/email
• Monthly fuel efficiency report: litres per 100 km per vehicle, fleet average, and outliers

Transform raw data into actionable decisions. EFIKAS-IT designs end-to-end data pipelines — from structured collection and governance to BI dashboards and predictive analytics.

• Data audit and source mapping: databases, forms, sensors, APIs, and spreadsheets
• ETL pipeline design: Extract, Transform, Load — structured and unstructured data
• Data governance framework: quality rules, access controls, and data dictionaries
• Interactive BI dashboards: Power BI, Metabase, or Google Looker Studio
• Descriptive, diagnostic, and predictive analytics tailored to your sector
• KPI tracking and automated reporting delivered to leadership monthly